May 16, 2016- Effective June 8th: New Fraud Prevention Service
In our continuing efforts to keep your accounts secure, we’ve improved our alert system for potential fraud.
Here’s how it works:
1. When potential fraud is detected, you will receive an automatic email notification from First Neighborhood Bank, with the option to reply with “fraud” or “no fraud.”
2. One minute after the email, you will receive a text alert from 32874 between 7am and 9pm EST, which also has the “fraud” or “no fraud” option. (*SEE BELOW)
3. If there is no response received from you, five minutes after the text alert, you will receive automatic phone calls to confirm or deny fraud.
Remember – our messages will never ask for your PIN or account number.
*The phone number for our Fraud Center has changed to 1-800-417-4592. If you add this number to your phone contacts and label it “Fraud Center,” it will display whenever you get a call from this number.
October 6, 2015- EMV is coming...what is it??? Find out more here
May 12, 2015- Users can now report their debit card lost or stolen using the NetTeller Online Banking Platform or the GoDough Mobile App. In the online banking portal click options the ATM/Debit. In the mobile app click on the Card Management icon on the main page.
February 11, 2015- ICBA Provides Consumer Tips to Protect Against Cybercrimes
November 4, 2014 - The holiday season is right around the corner!
The FTC rings up its 2014 list of holiday shopping tips... Read More
September 22, 2014- iOS 8 Operating System Compatibility
There may be some compatibility issues with our Mobile Banking app and bill-pay when upgrading to iOS 8. The software company is testing the app and will make adjustments as soon as possible. We will update when we know more.
April 28, 2014 - Please upgrade your internet browser!
Thursday, June 26, 2014, will be the last day that Internet Explorer 8 will be supported for FirstTouch internet banking... Read More