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New Mobile

Check out the lastest in mobile banking!

We’ve made refinements. Not only have we updated the look and feel of our mobile banking app, we have added several new features including using biometrics to sign in and support for mobile deposits. Download or update the app today.

Better people. Better service. Better bank.®

First Neighborhood Bank Directional

Better people. Better service. Better bank.®

Get your dream car

Looking to buy your dream car?

Look no further! Let First Neighborhood Bank be a part of helping you make that dream come true. We have experienced lenders in our offices that will be with you every step of the process providing you with exceptional services from start to finish.

Better people. Better service. Better bank.®

Recent News

May 16, 2016-  Effective June 8th: New Fraud Prevention Service

In our continuing efforts to keep your accounts secure, we’ve improved our alert system for potential fraud.

Here’s how it works:

1.       When potential fraud is detected, you will receive an automatic email notification from First Neighborhood Bank, with the option to reply with “fraud” or “no fraud.”

2.       One minute after the email, you will receive a text alert from 32874 between 7am and 9pm EST, which also has the “fraud” or “no fraud” option. (*SEE BELOW)

3.       If there is no response received from you, five minutes after the text alert, you will receive automatic phone calls to confirm or deny fraud.

Remember – our messages will never ask for your PIN or account number.

*The phone number for our Fraud Center has changed to 1-800-417-4592. If you add this number to your phone contacts and label it “Fraud Center,” it will display whenever you get a call from this number.

 October 6, 2015-  EMV is coming...what is it??? Find out more here

May 12, 2015-  Users can now report their debit card lost or stolen using the NetTeller Online Banking Platform or the GoDough Mobile App.  In the online banking portal click options the ATM/Debit.  In the mobile app click on the Card Management icon on the main page.

February 11, 2015- ICBA Provides Consumer Tips to Protect Against Cybercrimes
Click Here

November 4, 2014 - The holiday season is right around the corner!
The FTC rings up its 2014 list of holiday shopping tips... Read More

September 22, 2014- iOS 8 Operating System Compatibility

There may be some compatibility issues with our Mobile Banking app and bill-pay when upgrading to iOS 8.  The software company is testing the app and will make adjustments as soon as possible.  We will update when we know more.

April 28, 2014 - Please upgrade your internet browser!
Thursday, June 26, 2014, will be the last day that Internet Explorer 8 will be supported for FirstTouch internet banking... Read More



Community Bank Tips on Responding to the Home Depot Breach

On Sept. 8, 2014, Home Depot confirmed in a press release that its payment data systems have been breached, potentially affecting its nearly 2,200 U.S. and Canadian stores. Home Depot’s investigation is focusing on a timeframe from April 2014 forward.

According to Home Depot, the at-risk information includes full track data. PIN block data is NOT believed to be at risk at this time, nor is any information from its e-commerce site.

Visa began distributing at-risk accounts to issuers based on preliminary information provided by Home Depot as early as Sept. 9.

The criminals apparently had enough information to get some banks to reset customers’ PINs. Banks are reporting that thieves were able to change the PINs on the cards using the banks’ automated IVR systems. Issuers have reported PIN debit fraud at ATMs in Canada. Additionally, some consumers have reported receiving spam emails phishing for personal financial data in conjunction with the breach.

In a public statement, ICBA said that the costs of reissuing cards should ultimately be borne by the party that experiences the breach.

ICBA Recommends the Following to Community Banks and Customers:
*When a community bank is contacted for a PIN reset or change request, implement a stronger authentication process by requiring the cardholder to accurately supply all necessary information before processing the request. Consider asking for the last financial transaction the customer conducted and/or the name, if any, of a joint customer on the account.
*Consider instituting a “call back customers” process for PIN change and PIN reset requests, to ensure such requests are valid.
*Advise customers to review account activity frequently—either online or over the phone—and immediately report any suspicious card activity back to the bank.
*Consider putting a section on your bank’s website with suggestions on ways that customers can protect themselves against a breach. Updating customers on the status of any current breaches could also be placed here. Providing information in an easily accessible location helps your customers find the appropriate information quickly, reducing confusion and phone calls to the bank.

FDIC Deposit Insurance

As scheduled, the unlimited insurance coverage for noninterest-bearing transaction accounts provided under the Dodd-Frank Wall Street Reform and Consumer Protection Act expired on December 31, 2012. Deposits held in noninterest-bearing transaction account are now aggregated with any interest-bearing deposits the owner may hold in the same ownership category, and the combined total insured up to at least $250,000.


Attempts to defraud are on the rise. First Neighborhood Bank will not ask for personal information through email or by phone. if you have any questions about whether a call or email is valid, please call one of our offices immediately.

Change to U.S. Savings Bonds

Paper savings bonds will no longer be sold at financial institutions after December 31, 2011. But they’re not going away — electronic savings bonds can be purchased online through TreasuryDirect. Read more...

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